Booking information
All displayed booking totals are in USD. Choose an experience, group size, date and available time, then review your selections in the cart.
Confirmation and payment
When online confirmation is open, successful checkout creates a confirmed booking with payment collected on arrival. Your confirmation records the total and payment instructions. Adding an experience to your cart does not reserve availability. If online confirmation is unavailable, send your selections to our team on WhatsApp and agree the arrangements directly.
Changes and cancellations
The applicable booking terms are shown before you confirm and saved with your booking. You may cancel a confirmed booking through My Trips before check-in or completion. Sign in with the booking email, or use the guest booking access on the device where you checked out. Bookings from this email appear automatically after sign-in, including guest bookings. Both customer and team cancellations are confirmed by email, and cancelled QR tickets cannot be used for check-in. Contact our team with your reference for changes or help accessing a booking.
Pickup and special requests
Attraction maps show places visited, not pickup points. Share your hotel and any accessibility or dietary requirements at checkout. Your host will arrange pickup and discuss special requests with you.
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